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To All Our Valued Customers,
The health and safety of our employees, customers, and their families is a top priority for us. We understand that the global spread of the Coronavirus (COVID-19) is a primary concern for everyone.
The YoraHome team is monitoring the situation as it develops, and are following the guidelines put forth by the World Health Organization and the United States Centers for Disease Control.
While we are still able to accept orders via our website, please be aware that some shipments are currently being delayed – primarily orders including complete machine kits. Some of our supplier’s warehouses have been temporarily closed, due to the Coronavirus pandemic. This has resulted in a delay in shipments being sent out; current reports indicate as much as a one week delay. As we obtain more information, we will update our site accordingly.
Orders for accessories and parts that ship from our Ohio location will continue as long as inventory can support your orders. Appropriate preventative measures are being utilized at that location to protect the health and well-being of our employees and customers.
We look forward to being able to fulfill all orders in a timely manner; and will update you with information regarding your order as we get updates from our suppliers.
We appreciate your patience and understanding in this matter.
Due to an increased volume of phone calls, we encourage you to contact us via email at firstname.lastname@example.org with any questions regarding existing orders or shipment delays.
We wish you and your loved ones nothing but safety and great health during these trying times.
The YoraHome Team
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